If you successfully deposited funds after one hour, the funds are not showing up in my MT4 account or if you have encountered any issues with the deposit, you can contact customer service by clicking on "Chat" in the lower right corner of the official website or send an email to info@ultimamarkets.com with the following transaction details for further assistance:
- MT4 trading account number,Deduction screenshot (including recipient/payer details, amount, deduction time) / screenshot of error message if unable to deposit
- Detailed description of the situation, our customer service team will forward your deposit order to the relevant team for further investigation.