After you complete your trading account setup, Ultima Markets will send an email titled “New MT4 / MT5 Live Account” to your registered email address. The email contains your MT4/MT5 account number, password, and Ultima Markets server information.
If you did not receive the email, you can resend your trading account login details through the Ultima Markets App.
Prerequisites
You must have at least one MT4 or MT5 trading account.
How to Resend Your MT4/MT5 Login Details
- Log in to the Ultima Markets App.
- Go to Profile.
- Select Security.
- Select Login Details.
- Select the MT4/MT5 trading account for which you want to resend the login details.
- Click Send Now.
The login details will be resent to your registered email address.
What Information Will I Receive?
The “New MT4 / MT5 Live Account” email contains:
- Your MT4/MT5 account number
- Your password
- Your Ultima Markets server information
You will receive the login credentials for your selected MT4/MT5 trading account by email and can use them to log in to the corresponding MetaTrader platform.
Troubleshooting
If you do not receive the email after resending your login details:
- Check your spam or junk email folder.
- Confirm that you are checking the email address registered with your Client Portal account.
- Make sure you selected the correct trading account before clicking Send Now.
