To protect your account information, please submit your request via your registered email to info@ultimamarkets.com. Once we receive all the information, the relevant department will process it within one business day, the required details include,
- Your name
- Your current phone number
- Your new phone number
- A selfie photo of holding your ID.
Please note: To ensure the safety of funds, withdrawal function will be disabled for 24 hours after your phone number has been changed.