If you wish to close your account, we may assist in closing all of the account including your Client Portal. Please send your account closure request via email with your registered email account our team will get back to you within 1 business days:
Email: info@ultimamarkets.com
Required Information:
1. User ID
2. Account Number (Specify the account you intend to close)
2. Remaining Funds (To submit a withdrawal request, or proceed the closure without withdrawal for remaining balance)
*Important:
1. MT4/5 accounts cannot be partially or manually closed on request.
2. Trading accounts with no login, deposit, withdrawal, or trading activity within the past 90 days will be archived automatically.
3. Account access will be permanently disabled one archived or closed.
We strongly advise downloading your account transaction history before closing your account or during prolonged inactivity. For details on exporting trading history, click (here).
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