The IB or CPA linked to an account can be managed through the applicable support request. The current referral details cannot be viewed directly in the Client Portal.
How Do I Check Which IB Is Linked to My Account?
The IB linked to an account cannot currently be viewed directly in the Client Portal.
To identify the IB:
- Refer to the referral when the account was registered.
- Contact the relevant Account Manager for assistance.
How Do I Remove the IB Linked to My Account?
To request removal of the IB linked to an account:
- Send the request to info@ultimamarkets.com.
- Include the relevant account details and request to remove the IB affiliation.
The relevant team will assist with the request.
How Do I Change My IB/CPA?
To request a change of the IB or CPA (Cost Per Acquisition) linked to an account:
- Send an email from the registered email address.
- Send the request to info@ultimamarkets.com.
- Include the new referral IB/CPA number.
What Are the Requirements for Changing My Referral?
Before a referral change can be processed:
- All trading accounts must have no open or held positions.
- After all positions have been closed, wait 1 business day before submitting the request again.
Need More Help?
If further assistance is required with an IB/CPA referral, please contact Customer Support.
